Diversity

May 6, 2013

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Diversion into Diversity Much of what we talk about here in DH is about the changing workplace largely as a result of living in the networked age. I hope, that some of these posts encourage us, as organisational leaders, to rethink the way we work, the way we organise and the style in which we lead […]

Big Data Week: New and Different

April 28, 2013

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Big Data Week I was able to take part, albeit fleetingly, this week in Big Data Week a series of events run in 25 cities across the globe.  There were a series of evening meetups hackathons and panels throughout the week in London with the key event running out of Imperial College on Thursday. Edd Dumbill […]

The New Sales ABC Always be Serving

March 24, 2013

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I have always had a problematic relationship with sales. This is quite an admission given that I have worked closely with professional sellers for most of my working life. Indeed, much of what I do today is help customers through their analytics and social crm initiatives and then ask them for money at some point […]

Posted in: Social CRM

Big Data: Let’s agree, no more V’s

March 17, 2013

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3Vs I don’t quite know when it happened but we have recently added another V to the three existing characteristics of big data. Perhaps more. Gartner analyst Doug Laney gave us the first batch. High volume, real-time, rapid change velocity and unstructured variety. This certainly set big data apart and at least partially explained why […]

Posted in: Analytics, Big Data

Facebook Graph Search: The Power of the Nodes and Edges

January 27, 2013

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According to Mashable, Facebook Graph Search could be it’s greatest innovation. I tend to agree. FB have eight years of Big Data (including almost over two billion new Likes each day) to help us identify products, services and brands that we might need through the experiences of those in our social network. Actually, a graph […]

The Sales Process; SPIN or SPIV

January 13, 2013

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Last year I posted and tweeted a fair amount on the subject of sales process. Many, it seemed to me, were all too focused on the success of the seller with scant regard to the buyer. I argued that even more enlightened and consultative approaches have a problem of perspective. Buyers don’t believe they are ever […]

Decision Sourcing: Which jacket do you prefer?

December 18, 2012

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We would really appreciate your vote from four different jacket design treatments for the upcoming book ‘Decision Sourcing‘. Click on the image for a closer look at each design. If you like a treatment generally but want to suggest a change (perhaps to the typeface) then please feel free to add a comment. Thank you

Posted in: Analytics