Browsing All Posts filed under »Analytics«

Gamification and Gamified Business Intelligence

November 8, 2012

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Gamified I have become somewhat preoccupied with gamification of late. After the usual reading and research concluded with some structured study with the Wharton School through the excellent Coursera program, it became apparent that it was less of a diversion than I first thought. Indeed, there is considerable overlap between the aims of gamification and […]

What Has CRM Ever Done for Us?

September 23, 2012

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Actually the Romans come out rather well when Reg asks the questions of a bunch of masked activists in Matthias’s house in ‘The Life of Brian’. The aqueduct was just the beginning. Would CRM fare so well in a contemporary and probably unfunny update of the classic scene? What has it done for us? Don’t […]

Just Stop with the ‘Big Data is Just’

August 26, 2012

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OK, I get it. You’re sceptical. You’ve seen stuff come and you’ve seen it go. To you big data is just BI, just data, just analytics for the hip kids, just a distraction or just hype and fad. Except it isn’t. Big data is only ‘just’ analytics in the same way that cloud is ‘just’ […]

Information Curation: 1 dot 1

June 30, 2012

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Connecting the Dots On an uncharacteristically warm Summer evening in 2012 I made my way into the Tate Modern as everyone else was making their way out. It was part of my work to understand the curatorial process and its relevance to information management through one of the Tate’s infrequent but excellent curator talks. This […]

Social Media Listening, Lets Call the Whole Thing Off?

December 21, 2011

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The couple in Ira Gershwin’s song Lets call the whole thing off  lamented the way they pronounced the same words differently because it exposed class differences which might eventually be their undoing. Human communication is a funny thing. If Fred Astaire and Ginger Rogers had met on Facebook then regardless of how they pronounced neither, […]

Big Data Analytics: Size is not important

August 29, 2011

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There was a time when databases came in desktop, departmental and  enterprise sizes.  There was nothing larger than ‘enterprise’ and very few enterprises needed databases that scaled to what was the largest imaginable unit of data, the terabyte. They even named a database after it. We now live in the world of the networked enterprise. […]

Informed Decisions are Fairer Decisions

August 15, 2011

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I have spent a fair amount of blogspace this year discussing how good business decisions need more than information. That the evolution of Business Intelligence tools need to extend beyond crosstabs, charts, scorecards and dashboards to collect and share social intelligence. However, this does not mean that decisions should be made without information, it means […]